Common Zelle, Venmo, and Cash App scams:

Zelle, Venmo, and Cash App are all popular peer-to-peer (P2P) payment apps that allow users to send and receive money quickly and easily. However, these apps have also become targets for scammers.

• Fake payment requests: Scammers will often create fake profiles on social media or dating apps and then send messages to users asking for money. They may claim to be in need of help, such as needing money to pay for a medical emergency or to help a family member in need. Once the victim sends the money, the scammer disappears.
• Overpayment scams: In this scam, the scammer will send the victim a payment that is more than the amount they owe. They will then ask the victim to send back the difference, which is actually their own money.
• Tech support scams: Scammers will call or text victims claiming to be from Zelle, Venmo, or Cash App’s customer support. They will say that there is a problem with the victim’s account and that they need to provide personal information or download software in order to fix it. Once the victim provides this information, the scammer can use it to steal their money.
• Phishing scams: Scammers will send emails or text messages that appear to be from Zelle, Venmo, or Cash App. These emails or text messages will often contain a link that, when clicked, will take the victim to a fake website that looks like the real Zelle, Venmo, or Cash App website. Once the victim enters their login information on the fake website, the scammer can steal their account information.

It is important to be aware of these scams and to take steps to protect yourself. Here are some tips:

• Only send money to people you know and trust.
• Never click on links in emails or text messages from people you don’t know.
• Always log in to Zelle, Venmo, or Cash App directly from their website or app.
• Enable two-factor authentication for your accounts.
• Be wary of any requests for personal information or payment.

If you think you have been scammed, you should contact Zelle, Venmo, or Cash App immediately. You should also report the scam to the Federal Trade Commission (FTC).

See Scam and Fraud Protection for 2023 for more information and make sure to Sign Up for our Scam Prevention Newsletter.